Update Your “Contact Us” Page

September 24, 2010 at 1:16 PM Leave a comment

Here’s a piece I did for Businessweek on how we’re still using those hoary old “contact us” pages.

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Thompson Morrison

Thompson Morrison

About Thompson

As CEO of FUSE Insight, Thompson Morrison uses powerful new web interviewing technologies to help businesses better align their brand with the needs and aspirations of their customers. Learn more at www.fuseinsight.com

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"The single most significant strategic strength that an organization can have is not a good strategic plan, but a commitment to strategic listening on the part of every member of the organization." -- Tom Peters

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